Terms and Conditions for using Bike Station

  1. General
  • General Terms and Conditions of Bikeep apply when using Services by Bikeep
  • Supplemental country or city-specific (​”Service Area”) terms applicable in the area where the Service is used.
  • The Service is using the Bike Stations provided by Bikeep for parking Bikes.
  • Parking session is the time the bike is parked safely in Bikeep Stations.
  • On the basis of this Agreement, Bikeep grants the User the right to use the Bike Stations space for a specified period of time and to provide the Service.
  • Bikeep offers safe parking for bikes and does not assume responsibility for abandoned bikes.
  • Users agree to assume all risks associated with the loss, theft, or damage of their bike and any of its parts while utilizing Bikeep’s facilities, acknowledging that Bikeep is not responsible for safeguarding bikes or their components against potential theft or damage. By availing themselves of Bikeep’s services, users release Bikeep from any claims, damages, liabilities, costs, and expenses arising from the theft or damage of any bike or part thereof.
  • Bikeep provides Service via RFID/NFC card, via Mobile Application and other means of starting the parking („Means of starting the parking“), which is used to open a Bike Station.
  • User is the person who concludes the Service using the Bike Stations.
  1. Parking conditions
  • The parking begins when the User notifies the start of parking via means of starting the parking.
  • The Parking time ends when the User notifies the end of the parking via chosen starting method.
  • The maximum suggested time for parking in the Bike Station is 72 hours.
  • The User can reserve the parking place in the Bike Station. This ability to reserve is specific to each station. The maximum reservation time and related fees are (if any) info is shown in the Mobile App.
  • Bikeep, Bikeep partners have the right to remove bikes if these have been in the Bike Station for more than 7 days. In case Bikeep has removed the bike, the owner of the bike can get back ones bike for handling fee of 30€ in 4 months from the removal. Please contact support@bikeep.com for retrieving the bike. After 4 months Bikeep has the right to utilize the removed bike.
  • When using Bikeep Bike Stations the User is obliged to:
    • Use the Bike Station only for parking a bike that is compatible with Bikeep station dimensions;
    • Use the Bike Station with reason and not disturb others;
  • When the parking time is over, the User is obliged to pay the necessary fees (if applied) and free the Bikeep Station.