
Receive Alerts via Slack
When users report issues or hardware health drops, your team gets a Slack notification with station location, problem description, and user photos.
Update Status in the Field
Mark tasks as IN_PROGRESS on arrival, DONE when finished. The Console tracks time spent, cost per task, and SLA compliance automatically.
Track Mean Time to Resolution
MTTR, tasks per station, cost trends — every metric to optimize your maintenance operation. Full audit trail for every resolved issue.





