See Every Station. Manage Every User. From One Dashboard.

The Bikeep Console is the command center for your parking network. Hardware, firmware, cloud and the rider app are built by one team and work as one.

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Bike parking management software

The Bikeep Console is bike parking management software for operators of smart docks, lockers and bike rooms. It shows every location on one screen, controls who can park where, and alerts staff when a dock needs attention. Parking is free for riders by default, and a site can add a small fee when it needs one. Riders use the Bikeep app or a card. Operators never hand out keys.

What the console does

Feature	What operators get
Access control	Give access by app or card, including city cards. Set expiry dates or remove access in one click.
Reservations	Riders reserve a spot up to an hour ahead, so they know a place is free when they arrive.
Live status	See which docks and lockers are free, in use or need service.
Users and roles	10+ roles across four categories, from location managers to field technicians.
Payments	Free for riders by default. Where a site needs it, operators can add a small fee, usually a subscription for lockers, hangars or bike rooms.
Reports and dashboards	Seven report types and live visual dashboards with usage insights, exportable to CSV, PNG or PDF.
Alerts	Maintenance issues reported by riders and devices, sent to your team on Slack.
API	Connect the console to your own systems with the Bikeep API.

One Dashboard for Your Entire Network

Purpose-built for parking infrastructure — not adapted from generic IoT tools

Know the Status of Every Station, Right Now

Live occupancy data, color-coded hardware health (Healthy, Unhealthy, Dead), voltage alerts, and WiFi signal tracking — all on one screen. The heartbeat system checks every station every 5 minutes and flags issues before your users notice them. Push firmware updates over the air without dispatching a technician.

Know the Status of Every Station, Right Now

Access

Bike parking access control

Access rules live in the console, not on keys. Give a whole company, a campus or a single rider access to chosen locations, with an optional expiry date, and remove it in one click when someone leaves. Riders unlock with the Bikeep app or a card, which can be a city card.

Private and public allowlists in the Bikeep Console

Occupancy

Real-time occupancy

The console shows live occupancy for every dock and locker, and the history behind it. Riders see the same live availability in the app. Operators use it to spot full sites, plan expansion and show building owners how much the parking is used.

Bikeep Console dashboard showing live station status

Operations

Run it yourself or with a local partner

Most sites are easy to run in-house from the console. Where an owner prefers not to, local Bikeep partners offer managed operations as an option, handling the day-to-day for them.

Talk to us about your site

Operator managing bike parking stations from the Bikeep Console on a laptop

Built on One Connected Platform

Console, App, and IoT Core — designed together, not stitched together. That means faster issue resolution, richer data, and zero integration gaps.

User Layer

Connected to the Bikeep App

End users interact through the app — parking, unlocking, reporting problems, requesting new stations. Every action feeds directly into the Console in real time. No middleware, no data lag.

Data Layer

Powered by Bikeep IoT Core

The Console reads hardware telemetry directly — voltage, connectivity, lock state, firmware version. Because Bikeep builds the firmware, the dashboard shows data no third-party tool can access.

Control Layer

Controls Every Station Remotely

Remote lock and unlock, OTA firmware updates, access rule changes — all executed from the Console and delivered to hardware instantly. One team built it all, so one dashboard controls it all.

Closed-Loop Feedback

Your Users Are Your Best Maintenance Sensors

Most parking systems are blind to user experience. Bikeep closes the loop: cyclists report problems with photos directly in the app, and operators see feedback instantly in the Console. No phone calls, no email chains — just actionable reports with images.

Users snap a photo and describe the issue in under 30 seconds via the Bikeep app

Reports appear in the Console with location, timestamp, and user photo attached

One click converts any report into a maintenance task with Slack notification

When resolved, the user is automatically notified — closing the feedback loop

Demand heatmaps aggregate user requests for new station locations

See It in Action

Your Users Are Your Best Maintenance Sensors

Built for Every Stakeholder

Four perspectives, four workflows — all from the same Console

For Operators

Set Up and Deploy Stations

Configure docking groups, assign locations, set pricing rules, and push firmware — all remotely. Add new stations to the network in hours, not weeks.

Monitor and Respond in Real Time

Live health dashboards, voltage alerts, and user feedback arrive as they happen. Triage issues, create maintenance tasks, and track resolution from one screen.

Support Clients with Data

Share live analytics dashboards with your clients. Generate usage, uptime, and revenue reports on demand. Prove ROI without spreadsheets.

For Clients

Manage Your User Access

Build allowlists for your campus, office, or hospital. Bulk-import employee lists via CSV, set temporary access with expiration dates, and control who can park where.

Track Usage and Occupancy

See how your stations are being used — peak hours, average session length, occupancy patterns. Use data to justify adding capacity or adjusting placement.

Review Feedback and Maintenance

See user-reported issues at your locations, track maintenance status, and verify SLA compliance. Full transparency without managing the hardware yourself.

For City Admins

Oversee the Entire Network

Multi-organization view across districts, departments, and partner operators. One login to see every station in your city.

Plan Expansion with Demand Data

Users request new stations via the app. The Console aggregates these into interactive demand heatmaps — showing exactly where your city needs infrastructure next.

Report to Stakeholders

Pull network-wide usage, uptime, and mobility trend reports. Export to CSV, PDF, or share live dashboard links with council members and planning committees.

For Maintenance Teams

Receive Alerts via Slack

When users report issues or hardware health drops, your team gets a Slack notification with station location, problem description, and user photos.

Update Status in the Field

Mark tasks as IN_PROGRESS on arrival, DONE when finished. The Console tracks time spent, cost per task, and SLA compliance automatically.

Track Mean Time to Resolution

MTTR, tasks per station, cost trends — every metric to optimize your maintenance operation. Full audit trail for every resolved issue.

User Roles & Permissions

See Your Network from One Screen

Free

Request a Live Demo

Walk through the Console with our team. See real-time monitoring, reports, and maintenance workflows in action.

Get a Custom Proposal

Tell us about your stations and team structure. Receive a tailored proposal with pricing within 12 hours.