# Bikeep — Complete Product & Solutions Guide > Smart, secure, IoT-enabled bicycle and micromobility parking systems designed for cities, transit hubs, and private campuses. Bikeep's patented docking technology offers real-time control, modular design, and full API integration. 10,000+ active devices across 30+ countries, serving 1 million+ users. Bikeep provides end-to-end micromobility parking infrastructure — from dock-level electronics to the operator dashboard. All hardware, firmware, cloud software, and mobile apps are built in-house by a single team. Stations support bicycles, e-bikes, and e-scooters with secure locking, optional e-charging, and real-time cloud management. All connected stations use 4G internet connectivity (not Bluetooth), enabling true remote control, real-time analytics, over-the-air firmware updates, and centralized management at city scale. ## Company Overview - **Founded:** September 2012, Tallinn, Estonia. 13+ years in business. - **Scale:** 10,000+ active devices across 30+ countries, 1 million+ users - **Model:** B2B, quote-based pricing — custom proposals delivered in 12 hours - **Email:** info@bikeep.com - **European HQ:** Bikeep OÜ, Peterburi tee 49, Tallinn 11415, Estonia (Reg: 12351012, VAT: EE101573960, D-U-N-S: 505822586) - **North American Office:** Bikeep Inc, 447 Sutter St Ste 405, PMB1052, San Francisco, CA 94108, USA (Corp: 3984664, D-U-N-S: 931280270) ## Product Categories - **Smart Stations**: Dock-based parking infrastructure for bicycles and e-scooters. All stations use the same modular dock system with instant lock/unlock via app or RFID card. - **Smart Bike Lockers**: Fully enclosed smart bike lockers for long-term secure parking. Keyless access via app, RFID, or transit card — with optional e-bike charging. - **Bike Rooms**: Secure communal bike storage rooms with smart access control. - **Smart Hangars**: Weatherproof bike hangars for long-term secure parking. Designed for apartment buildings, offices, and campuses. - **Smart Scooter Parking**: Dock-based parking for personal e-scooters. Secure stem locking with keyless access via app or RFID — no charging, no complexity. - **Smart Battery Charging**: Fire-safe e-bike battery charging lockers. Every compartment has fire suppression, gas sensors, and automatic power cut-off — with keyless access via the Bikeep app, RFID, or QR. ## Products ### Bike Parking Station Lock only · no power needed ### Bike Parking & Charging Station Lock + charge · 110/230V ### Scooter Parking & Charging Station Lock + charge · 110/230V ### Smart Scooter Parking Station Lock only · no charging · 5 docks per unit ## Platform - [Platform Overview](https://bikeep.com/products/platform/): Full-stack architecture — custom PCBs, industrial sensors, OTA firmware, cloud console, mobile app, and REST API. One provider for all layers. ### Cloud Console Real-time dashboard for operators. 7 report types (usage, occupancy, revenue, maintenance, demand heatmaps, access audits, exports), role-based access control with 90+ permissions, automated maintenance workflows. ### Bikeep App Self-service parking app for end users (iOS and Android). Available in 32 countries and 9 languages. Park in under 15 seconds via QR scan or NFC. ### REST API REST API with three integration models — public GeoJSON feeds, OAuth2 service-to-service control, and full user session management. Supports MaaS platforms, transit card integration (Smartrip, Clipper, ORCA), and white-label deployments. Documentation at docs.bikeep.com. ### Reliability & Connectivity [Reliability](https://bikeep.com/products/platform/reliability/) — Layered access reliability designed for city-scale fleets. Stations keep releasing bikes even as connectivity degrades, with up to three independent layers: (1) primary internet over an industrial dual-SIM gateway with automatic carrier failover, (2) SMS recovery over 2G when there is no data connection at all, and (3) an offline on-device PIN layer with the optional PINpad add-on (opens the dock with no network, phone, or app). Authorised access cards are stored locally on each station, so locking and unlocking keep working even when a station is cut off from the cloud — connectivity is for monitoring and support, not a gate the rider must pass. Recovery is automatic: the support line connects to the backend to restart the unit, send an SMS to reopen, or read out the PIN, and the app shows the rescue PIN on screen if it detects no connection. Proven across 10,000+ devices under remote management. ## Integrations - [Integrations Overview](https://bikeep.com/products/integrations/): Plug-and-play IoT kits that add smart access and remote management to existing bike infrastructure. - [Locker Integration Kit](https://bikeep.com/products/integrations/locker-integration-kit/): Smart access for existing bike lockers. RFID/NFC compatible (MIFARE, HID, LEGIC), session tracking, managed from Bikeep Console. - [Bike Room Access Kit](https://bikeep.com/products/integrations/bike-room-access-kit/): Smart door access for bike rooms. RFID reader + app entry, camera integration, real-time occupancy tracking. Install in under 1 hour. ## Industry Solutions ### Smart Bike Parking for Corporate Offices Turn bike parking into a workplace advantage. Secure, connected infrastructure that protects vehicles, gives you real-time data, and positions your building as cycling-friendly. **FAQ:** - Q: How does the locking mechanism secure the bike? A: A heavy-duty steel bar locks around the frame — not just the wheel. The lock is controlled via app, RFID, or employee badge. It cannot be released without authorized credentials, and any tampering triggers an instant alert to building security. - Q: Can it integrate with our existing access control system? A: Yes. Bikeep stations integrate with most corporate badge systems including HID, LEGIC, and MIFARE. Employees use the same badge they already carry — no new cards or app downloads required. - Q: How much space does a station need? A: Each dock is about 1.2 meters wide. A 10-dock station fits in roughly two car parking spaces. Stations can be installed in garages, entrance areas, or outdoor spaces with ground-mount plates — no civil works required. ### Smart Bike Parking for University Campuses Make your campus the one students choose. Secure, connected bike and scooter infrastructure that protects vehicles, gives you real-time data, and positions your university as cycling-friendly. **FAQ:** - Q: Can students use their existing campus ID to unlock a dock? A: Yes. Bikeep integrates with most campus card systems including MIFARE, HID, and LEGIC. Students tap the same ID they use for dorms, libraries, and dining halls — no separate registration needed. - Q: How does it reduce fire risk from e-bike charging? A: Charging happens outdoors in a protected compartment with a 4-hour auto-cutoff. This keeps lithium-ion batteries out of dorms and academic buildings entirely, eliminating the number one indoor fire risk from e-bikes and scooters. - Q: Can the university control which students have access? A: Yes. The cloud platform supports allowlists, so you can restrict access to enrolled students, specific departments, or staff. You can also set time-based rules — for example, limiting overnight parking to registered commuters only. ### Smart Bike Parking for Airports & Transit Hubs Give commuters the confidence to park and ride with secure, connected bike and scooter infrastructure. Increase transit ridership while reducing vehicle pressure at your facility. **FAQ:** - Q: Can staff use their airport security badge to unlock a dock? A: Yes. Bikeep integrates with most badge systems including HID, LEGIC, and MIFARE. Staff use the same credential they carry through security checkpoints — no extra cards or app downloads needed. - Q: Is the system secure enough for airside or restricted zones? A: Yes. Access is controlled via allowlists — only authorized personnel can unlock docks. Every session is logged with a full audit trail including user ID, timestamp, and duration. The system integrates with your existing CCTV and security monitoring. - Q: Can bikes stay locked during a full 12-hour shift? A: Absolutely. Stations are designed for long dwell times. The heavy-duty steel frame lock holds securely for any duration. Optional e-bike charging tops up batteries during the shift so staff ride home fully charged. ### Smart Bike Parking for Gyms & Fitness Centers Make your facility the one active people choose. Secure, smart bike and scooter parking that wins cycling members, eliminates theft, and lets everyone focus on the workout. **FAQ:** - Q: How do members access the station? A: Members unlock a dock using the free Bikeep app or an RFID card. You can also integrate with your gym membership card system so members use the same card they swipe at the front desk — no extra steps. - Q: Will it fit in the space we have outside? A: Bikeep stations are designed for tight spaces. Each dock is about 1.2 meters wide, so a 5-dock station fits on most sidewalk frontages or entrance areas. Ground-mount plates bolt to existing pavement — no construction needed. - Q: What if a member's bike gets stolen anyway? A: The steel frame lock is extremely difficult to defeat, but if a theft attempt occurs, the tamper detection system alerts you instantly. Every session is logged with user ID and timestamps, and camera integration provides video evidence for police reports. ### Smart Bike Parking for Shopping & Retail Cyclists spend more per visit than drivers — but only if they can park safely. Give them a reason to choose your location with secure, smart bike parking from Bikeep. **FAQ:** - Q: Do customers need to create an account to use it? A: No. Customers download the free Bikeep app and scan a QR code to lock — it takes seconds. There's no registration for you to manage. First-time users can start parking immediately. - Q: Does it actually increase foot traffic? A: The data says yes. Cyclists visit retail locations 50% more often than drivers and spend 33% more per month. When NYC's 9th Avenue added bike infrastructure, retail sales jumped 49%. Secure parking removes the last barrier for cyclists choosing your store over the one next door. - Q: Can it be customised to match our brand? A: Absolutely. Stations can be produced in custom colours with your logo. This turns the parking station into branded street furniture that reinforces your presence at the entrance — visible to everyone, not just cyclists. ### Smart Bike Parking for Cities & Municipalities Unify your city-wide bike parking network under one platform. Every station, every manufacturer, every cyclist — connected through a single operator console and one seamless rider experience. **FAQ:** - Q: How do residents access the stations? A: Residents scan a QR code or use the free Bikeep app — no registration required for pay-as-you-go. Cities can also issue RFID cards for subscriber programs or integrate with existing public transit cards. - Q: How is this different from a bike-share scheme? A: Bike-share provides the vehicle. Bikeep secures the vehicle residents already own. It costs 50-100x less per parking space than a bike-share scheme and tackles the real barrier to cycling: fear of theft at the destination. - Q: What data does the city get? A: The cloud dashboard provides real-time occupancy, daily/weekly/monthly usage trends, peak hours, session duration, and station-level demand. This data helps you plan new locations based on actual usage, not guesswork. ### Smart Bike Parking for Public Transport Networks Help commuters solve the first and last mile problem with secure, smart bike parking at every transit station. Increase ridership, reduce car dependency, and manage your whole network from one dashboard. **FAQ:** - Q: Can commuters use their existing transit card to access the lockers? A: Yes. Bikeep integrates with most transit card standards including HID, LEGIC, and MIFARE — the same card used at the turnstile works at the bike dock. No new cards, no extra app downloads required for card users. - Q: How does Bikeep integrate with trip planning apps and transit APIs? A: Bikeep's cloud platform exposes a REST API for real-time occupancy data. This can be fed into journey planner apps, MaaS platforms, and GTFS-RT or NeTEx data pipelines — so commuters see live bike parking availability alongside transit departure times. - Q: Can we monitor occupancy across multiple stations from one dashboard? A: Yes. The Bikeep cloud console shows live occupancy, station status, and usage trends across your entire network from a single view. You can filter by station, time period, or location without visiting any site. ### Smart Bike & Scooter Parking for Apartments & Condos Secure bike and e-scooter parking with charging for apartments and condominiums. Residents pay per use in the app. Nothing for your property team to manage. **FAQ:** - Q: Do we have to manage resident access ourselves? A: No. Residents download the Bikeep app, sign up, and start using the station on their own. There are no allowlists to maintain, no fobs to hand out, and no accounts to approve. If you prefer a private setup, access can also be restricted to specific users. - Q: How do payments work? A: Pricing is configured for your station and riders pay for usage directly in the Bikeep app. Hourly rates, daily caps, and subscriptions are all supported. Your team never touches billing. - Q: What stops someone from occupying a charging dock all day? A: Time-based pricing. Riders pay for the time a dock is in use, so leaving a fully charged scooter locked in the station costs money. Docks turn over naturally without anyone enforcing rules. ## Case Studies - **TransLink Vancouver — Smart Bike Parking at Transit Stations** (NA - Canada): Canada's first on-demand, app-activated bike parking system — 142 smart bike parking spots across 6 SkyTrain and transit stations in Greater Vancouver. Bikeep provided its IoT smart lock technology and platform to local partner Urban Racks, who designed, installed, and operates the system for TransLink. - **Ülemiste City Smart Campus** (EU - Estonia): 22 smart bike stations with 150 bike capacity across one of the largest and fastest-growing smart business centers in the Baltics — home to 500 companies, 20 research institutions, and over 16,000 people from 73 nations. - **Reagan National Airport** (NA - USA): 65 smart parking spots for bikes, e-bikes, scooters, and lockers across both terminals at Reagan National Airport, plus free self-service outdoor charging. - **UNSW Sydney University** (OCE - Australia): Campus-wide smart bike parking and EV charging at UNSW Sydney — ranked #19 globally — supporting the university's net zero commitment and 90% sustainable transport target. - **Viru Keskus Shopping Centre** (EU - Estonia): Smart bike and scooter parking at Tallinn's busiest shopping centre, providing secure parking for shoppers and commuters in the heart of the city. - **Southend-on-Sea Smart Bike Rooms** (EU - United Kingdom): 10 fully-connected smart bike rooms across Southend-on-Sea, bringing IoT-powered access management and flexible subscriptions to municipal cycling infrastructure. ## News & Insights - [E-Bike Battery Fires and Condominiums: How to Keep Residents Safe Without Banning E-Bikes](https://bikeep.com/news/e-bike-battery-fire-safety-condominiums/) (2026-06-30) — E-bike batteries charging in hallways and units are a fire and insurance risk for condos. See three Bikeep ways to charg - [Six Stations, Zero Grid Work, a Perfect Score - Inside UBC's Solar-Powered Campus Bike Parking Network](https://bikeep.com/news/ubc-campus-bike-parking-security-network/) (2026-06-06) — How UBC's Point Grey campus took on bike theft with a six-station solar-powered secure bike parking network — and what s - [Secure Smart Bike Parking Arrives at Four Bentall Centre, Downtown Vancouver](https://bikeep.com/news/bentall-centre-vancouver-bike-parking/) (2026-06-02) — A 10-dock Bikeep station brings secure smart bike parking to Four Bentall Centre on Dunsmuir Street, downtown Vancouver' - [Why Georgetown Park Added Free Secure Bike Parking With Bikeep](https://bikeep.com/news/georgetown-park-secure-bike-parking/) (2026-05-16) — Jamestown added a free 5-dock Bikeep secure bike parking station at Georgetown Park, Washington DC, turning bike-friendl - [How Downtown Kingston Turned a Bike-Parking Pilot Into Permanent Infrastructure](https://bikeep.com/news/kingston-on-street-bike-parking/) (2026-05-06) — Downtown Kingston turned a summer bike-parking pilot on Princess Street into a permanent 18-dock secure network across t - [Manchester Victoria gets smart bike parking — installed in 30 minutes, fully off-grid](https://bikeep.com/news/manchester-victoria-gets-smart-bike-parking-installed-in-30-minutes-fully-off-grid/) (2026-05-05) — Bikeep's next-generation smart bike docking stations have launched at Manchester Victoria Station in partnership with No - [March 2026 Newsletter](https://bikeep.com/news/bikeep-newsletter-202603/) (2026-04-06) — 🚲 Spring is here - So are the new updates! 🚲 March has been busy. From new product features that give property manager - [February 2026 Newsletter](https://bikeep.com/news/bikeep-newsletter-202602/) (2026-03-03) — The new Bikeep Smart Socket tackles e-bike fire safety in shared bike rooms with one-button activation, an automatic 4-h - [January 2026 Newsletter](https://bikeep.com/news/bikeep-newsletter-202601/) (2026-01-30) — Bikeep Newsletter Reaches 1,000+ Subscribers We’re excited to share a major milestone for the Bikeep community – our new - [November 2025 Newsletter](https://bikeep.com/news/bikeep-newsletter-202511/) (2025-11-28) — CEO Kristjan Lind reflects on 10 years leading Bikeep, plus our Smart City Expo Barcelona recap and the new A-A Internal - [October 2025 Newsletter](https://bikeep.com/news/bikeep-newsletter-202510/) (2025-10-30) — New Bikeep Station at Live! Casino & Hotel Philadelphia. We’re proud to announce the installation of a new Bikeep smart - [Casino & Hotel Philadelphia – New Installation 2025](https://bikeep.com/news/newinstall-bikeep-expanding-philadelphia-2025/) (2025-10-24) — Bikeep has installed a new smart bike parking and e-scooter charging station at Live! Casino & Hotel Philadelphia, suppo - [September 2025 Newsletter](https://bikeep.com/news/bikeep-newsletter-202509/) (2025-09-30) — Bikeep at Nationella Cykelkonferensen 2025 in Sweden, Have og Landskab 2025 in Denmark, Big Street Bikers' 89th Locky Do - [August 2025 Newsletter](https://bikeep.com/news/bikeep-newsletter-202508/) (2025-08-30) — New Station Powering up green mobility in Kerry! We’re proud to see Bikeep smart charging stations helping drive sustain - [Southend-on-Sea Expansion London UK – New Installation 2025](https://bikeep.com/news/newinstall-bikeep-expanding-southend2-2025/) (2025-08-15) — Southend-on-Sea has completed its smart bike-parking rollout, with ten fully-connected bike rooms now live across the ci - [Kerry County Ireland – New Installation 2025](https://bikeep.com/news/newinstall-bikeep-expanding-ireland-2025/) (2025-08-13) — Bikeep's partner Civic Group has launched the first two Bikeep e-bike charging and docking stations in Kerry County, Ire - [Southend-on-Sea London UK – New Installation 2025](https://bikeep.com/news/newinstall-bikeep-expanding-southend-2025/) (2025-08-13) — Bikeep has expanded its UK network with new smart cycle hub installations in Southend-on-Sea, delivered in partnership w - [Finland – New Installations 2025](https://bikeep.com/news/newinstall-bikeep-expanding-finland-2025/) (2025-08-13) — Bikeep has partnered with Bauer Media Outdoor Finland and Citycon to deploy smart bike and e-bike parking stations acros - [Imperial College London – New Installation 2025](https://bikeep.com/news/newinstall-expanding-london-2025/) (2025-08-12) — Bikeep, in collaboration with Cyclepods, has installed a smart bike parking station at Imperial College London — one of - [City of Calgary – New Installation 2025](https://bikeep.com/news/newinstall-monashee-expanding-canada-2025/) (2025-08-12) — Bikeep has launched its first-ever installations in the City of Calgary in collaboration with Monashee Racks. Two new lo ## Key Differentiators - Full-stack solution: hardware + firmware + cloud + apps, all built in-house by a single team - 4G connectivity (not Bluetooth) — true remote control at city scale - Fire-safe e-charging with UL-certified battery management and 4h auto-cutoff - ADA-compliant interfaces (LED, sound, icon indicators) - Works with existing infrastructure (retrofit kits for bike rooms, lockers, hangars) - 60-minute installation for battery-powered stations (no grid connection needed) - Open API for third-party integrations (MaaS, transit cards like Smartrip/Clipper/ORCA, corporate systems) - QR-code access, RFID/NFC cards (MIFARE, HID, LEGIC), mobile app — multiple access methods per station ## Links - Website: https://bikeep.com/ - Products: https://bikeep.com/products/ - Product Catalog: https://products.bikeep.com - Industries: https://bikeep.com/industries/ - Case Studies: https://bikeep.com/project/ - Contact: https://bikeep.com/contact/ (Email: info@bikeep.com) - Gallery: https://bikeep.com/gallery/ - Resources: https://bikeep.com/resources/ - API Documentation: https://docs.bikeep.com - Partners: https://bikeep.com/partners/ - Become a Partner: https://bikeep.com/become-partner/ - News: https://bikeep.com/news/ - Privacy Policy: https://bikeep.com/privacy/ - LinkedIn: https://www.linkedin.com/company/bikeep/ - YouTube: https://www.youtube.com/user/Bikeep/